Electronics Discount Mart is a retailer of consumer electronic accessories. We offer the most complete mix of audio, video, accessories from over 150 of the consumer electronics industry's finest manufacturers. For more information about catalog and ordering, see links or click on the item you may be interested in. Mailing: Electronics Discount Mart 8008 Burntwood Drive Smyrna, TN 37167 Phone: 615-223-6004 Fax: 615-223-5507 Please send all correspondence to: edimart@comcast.net customer-service@emptronics.com Business Hours: 10:00 a.m - 7:00 pm, Monday - Friday. 10:00 a.m - 1:00 pm, Saturday. Guarantee: All products sold by Electronics Discount Mart are brand new in the manufacturer's sealed box or container with limited manufacturer's warranty. All defective products are returned for REPLACEMENT ONLY with the same product/model. Deviations from this policy may result in a 20% Returns Processing Service Charge. Shipping: *We ship by U.P.S. *All freight charges are subject to dimensional/oversize carrier weight regulations. *Shipping charges are paid by buyer and are non-refundable. *Customer is responsible for all freight charges for unaccepted or refused delivery of shipments. Customer Service Policy: *All in-stock items are shipped at time of order. *Unless otherwise requested, all out-of-stock items are back-ordered *Electronics Discount Mart may, at its discretion, substitute similar items of equal or greater value for merchandise on back-order. *All returned merchandise must be accompanied with sales receipt and in original packing carton. *Defective returns are eligible for return only within 30 days of sale. *Non-defective returns will only be accepted less a 20% restocking fee. *A Return Authorization(R.A.) number must be obtained from Electronics Discount Mart prior to the return of any merchandise. *Allow 7-10 business days for processing returns.